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Fixing device-related problems, Using power gn seif test (pgst), If the pgst faiis – Toshiba V1100 User Manual

Page 61: Gther circumstances

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Fixing device-related problems

If you do not have a hardware conflict, but think your problem relates to
one of the computer's devices, the first thing to do is run a system

verification test. A system verification test con firms that the factory-

installed devices connected to the computer are working. This includes
testing the memory, disk drives, display, and additional devices you may
have connected to the system.

Using Power Gn Seif Test (PGST)

If the Power On Self Test (POST) verifies that all components connected to
the system are functional, the computer beeps once, then starts Windows.

If the PGST faiis

If the POST fails, the computer does one of the following:

□ Stops updating the memory counter and does not proceed to display

information or messages.

□ Beeps once but displays no new messages.

□ Displays random characters and does not function normally.
□ Displays an error message.

Turn off the computer and make sure all optional devices are connected
properly and turned on. Then, turn on the computer and run the test

again. if the test fails a second time, you have demonstrated that you can

reproduce the problem. Contact a trained technician.

Gther circumstances

The computer normally beeps at the conclusion of a success ful system

verification. if the system speaker is set to

Disabled

, this beep will not occur.

if the speaker is turned on (enabled) and the system verifica tion
completes but you do not hear a beep, the speaker may be faulty.
Though this does not affect the computer's operation, you may wish to
contact your dealer and have it repaired.

if the system verification is successful but the operating sys tem does not
load, refer to "Problems when you turn on the computer". if all seems
correct, treat this prob lem as a hardware error and contact your dealer.

User's Manual

Troubleshooting 4-9