Toshiba V1100 - Manual (Page 62)

If you need further assistance
If you have followed the recommendations in this chapter and are still
having problems, you may need additional technical assistance. Contact
your network administrator.
Since some problems may be related to the operating system or the
program you are using, it is important to investigate other sources of
assistance first. Try the following before con tacting your network
administrator:
□ Review the troubleshooting information in your Windows
documentation.
□ If the problem occurs while you are running a program, consult the
program's documentation for troubleshooting suggestions. Contact
the software company's technical support group for assistance.
□ Consult the dealer from whom you purchased your com puter and/or
program. Your dealer is your best source for current information.
Contacting Toshiba
If you still need help and suspect that the problem is hard ware-related,
Toshiba offers a variety of resources to help you.
The Toshiba Bulletin Board Service (BBS) can be reached free of charge
from any PC with a modem.
Toshiba's Bulletin Board Service
Toshiba's Bulletin Board Service (BBS) is available 24 hours a day, and is
free of charge to anyone with a PC and a modem. From Toshiba's BBS,
you can download files and obtain other useful information to keep your
computer running at peak performance.
Be sure you set your modem to Toshiba's BBS protocol:
Data Bits: 8
Parity: None
Stop Bits: 1
See Appendix Product Support for BBS phone numbers.
Accessing Toshiba online
You can reach Toshiba on the Internet using any Internet browser to
access the Internet using the addresses in chapter 2.
4-10 Troubleshooting User's Manual