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Chapter 4 troubleshooting – Toshiba V1100 User Manual

Page 14

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Computing tips....................................................................................................... 2-1

Using the keyboard................................................................................................ 2-2

Character keys................................................................................................... 2-2

Function, Ctrl, and Alt keys............................................................................ 2-2
Numeric keypad................................................................................................2-2
Keyboard indicators..........................................................................................2-2

Formatting a diskette..............................................................................................2-3
Modem communications....................................................................................... 2-4

Connecting a modem (option)........................................................................ 2-4

Accessing the Internet.......................................................................................2-4

Toshiba's online resources............................................................................... 2-4

Turning off the computer......................................................................................2-5

Caring for the computer........................................................................................ 2-5

Cleaning the computer.....................................................................................2-5

Moving the computer....................................................................................... 2-5

Caring for your diskettes................................................................................. 2-5
Caring for your compact discs/DVDs............................................................2-6

Chapter 3 Hardware for the V1100

Accessories for the V 1 1 0 0 ..................................................................................3 - 1

Opening the case.....................................................................................................3-1

Before opening the case....................................................................................3-2
Removing the case............................................................................................ 3-2

Locating the motherboard components..............................................................3-3

Drive bays...........................................................................................................3-6
Expansion cards.................................................................................................3-8
Expansion memory........................................................................................... 3-9

Chapter 4 Troubleshooting

Problem-solving tips..............................................................................................4-1

Read the manuals..............................................................................................4-1
Defend yourself against viruses ....................................................................4-1
Take a break....................................................................................................... 4-2

Problems that are easy to fix.................................................................................4-2
Problems when you turn on the computer........................................................ 4-3
Windows does not work........................................................................................4-4

Using startup options to fix problems........................................................... 4-4

Resolving a hardware conflict..............................................................................4-6

A plan of action..................................................................................................4-6

Resolving hardware conflicts on your own.................................................. 4-6
Fixing a problem with Device Manager........................................................ 4-8

Fixing device-related problems............................................................................4-9
If you need further assistance.......................................................................... 4 - 1 0

Contacting Toshiba......................................................................................... 4-10

User's Manual