Troubleshooting, Player won't work, No power – RCA RC5227P User Manual

Page 92: Disc won't play, Play starts, but then stops immediately, No picture, No sound or distorted sound, Player skips over songs on my mp3 disc, Other information

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Troubleshooting

If you are experiencing product operation problems, please review the troubleshooting section before you call for service. Refer
to the Limited Watrantyfor information on hoiv to obtain repair service.

Player won't work

Reset the DVD Player by unplugging the AC power cord and plugging it back in.

No Power

Plug in the DVD Player. Make sure botli ends of the AC power cord are securely plugged into the player and into an AC outlet.

Disc won't play

Insert a disc with the label side facing up.

Check the type of disc you put into the player. This player only plays DVD video discs, Video CDs, audio CDs, CD-R discs and CD-
RW discs.

If the disc is a DTS music CD, it requires a DTS decoder. If you have a DTS receiver hooked up to your DVD player and you are still
not getting sound, make sure the Trusurround* option is turned off.

Both the player and the disc are coded by region. If the regional codes don’t match, the disc can’t be played. This player is Region
No. 1.

Play starts, but then stops immediately

The disc is dirty. Clean it.

Condensation has formed. Allow player to dry out.

No picture

Turn your TV to its Video Input Channel (see chapter 1).

Turn on the TV.

Make sure your player is connected properly. Make sure all cables are securely inserted into the appropriate jacks,

No sound or distorted sound

Make sure your player is connected properly. Make sure all cables are securely inserted into the appropriate jacks.

You may need to readjust the Digital Output or Analog

settings from the Sound menu (see chapter 6).

Turn your TV to its Video Input Channel (see chapter 1).

Sound is muted during still, frame advance, or slow-motion play.

If you connected an audio or audio/video receiver to your DVD Player, make sure you chose the correct input setting on the
receiver.

If you are NOT using a stereo TV for your sound source, turn off the TruSurrouncP“ option (from the Analog Output menu or TS
SURROUND button on front of D’VD player).

Make sure you have checked the Dolby Digital and DTS boxes in the Digital Output menu.

If you are playing an audio CD with DTS set as your digital output, Trusurround must be off.

Player skips over songs on my MP3 disc

Be sure that you have encoded the file as MPEG-1 layer III.

Increase the bit rate (quality) the next time you create a CD.

The ID3 information is not displayed for some files

• When creating a disc, use ID3 version 1 tags.

Chapter 7