Before you call for service – GE JGBP27DEMWW User Manual
Page 50
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Before you call for service^
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Troubleshooting Tips
Problem
Possible Causes
What To Do
Display goes blank
A fuse in your home may be
blown or the circuit breaker tripped.
•
Replace the fuse or reset the circuit breaker.
The clock is in the black-out mode. • See the Special features of your oven control section.
Display flashes
Power failure.
• Reset the clock.
Unable to get the
display to show "SF"
Oven control pads were
not pressed properly.
• The
Bake
and
Broil Hi/Lo
pads must be touched at
the same time and held for 3 seconds.
Power outage,
clock flashes
Power outage or surge.
• Reset the clock. If the oven was in use, you must reset
it by touching the Clear/Off pad, setting the clock
and resetting any cooking function.
"Burning" or "oily"
odor emitting from
the vent
This is normal in a new oven
and will disappear quickly.
• Open a window to ventilate the room.
Strong odor
An odor from the insulation
around the inside of the oven
is normal for the first few times
the oven is used.
• This is temporary.
Fan noise (some models)
A cooling fan may turn on.
• This is normal. The cooling fan will turn on to cool internal
parts. It may run for up to 11/2 hrs after the oven is turned
off.
Drawer does not slide
smoothly or drags
The drawer is out of alignment.
• Fully extend the drawer and push it all the way in.
See the Care and cleaning of the range section.
Drawer is over-loaded or load
is unbalanced.
• Reduce weight. Redistribute drawer contents.
Lower oven drawer or
warming drawer will
not work
A fuse in your home may be
blown or the circuit breaker
tripped.
• Replace the fuse or reset the circuit breaker.
The oven is self-cleaning.
• Wait for the self-clean cycle to finish and the oven to cool.
Controls improperly set.
• See the
Electric warm ing drawer
or
Lower oven
drawer
section.
Excessive condensation
in the drawer
Liquid in drawer.
• Remove liquid.
Uncovered foods.
• Cover food with lid or aluminum foil.
Temperature setting too high.
• Reduce temperature setting.
Food dries out in the
Moisture escaping.
• Cover food with lid or aluminum foil.
lower oven drawer or
warming drawer
Drawer not fully closed.
• Push drawer in until latch engages.
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