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Before you call for service – GE JGBP27DEMWW User Manual

Page 48

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Before you call for service^

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Troubleshooting Tips

Problem

Possible Causes

What To Do

Burners do not light
(cont.)

A fuse in your home may be

blown or the circuit breaker

tripped.

Replace the fuse or reset the circuit breaker.

Burner parts not replaced
correctly.

• See the

Care and cleaning of the range

section.

Food does not broil
properly in the upper oven

Oven controls improperly set.

• Moke sure you touch the

Broil Hi/Lo

pad.

Oven door not closed.

• See the

Using the upper oven

section.

Improper shelf position
being used.

• See the

Broiling Guide.

Food being cooked
in a hot pan.

For best results, use a pan designed for broiling.

Make sure it is cool.

Cookware not suited
for broiling.

• For best results, use a pan designed for broiling.

Oven bottom not securely
seated in position.

• See the Installation of the range section.

Upper oven temperature

too hot or too cold

Oven thermostat
needs adjustment.

• See the

Adjust the upper oven therm ostat— Do it

yourself!

section.

Clock and timer
do not work

Plug on range is not completely
inserted in the electrical outlet.

• Make sure electrical plug is plugged into a live, properly

grounded outlet.

A fuse in your home may be

blown or the circuit breaker

tripped.

• Replace the fuse or reset the circuit breaker.

Oven controls improperly set.

• See the

Using the clock and tim er

section.

Upper oven light does
not work

Light bulb is loose or defective.

• Tighten or replace the bulb.

Plug on range is not completely
inserted in the electrical outlet.

• Make sure electrical plug is plugged into a live, properly

grounded outlet.

Upper oven will not

self-clean

The oven temperature is too

high to set a self-clean operation.

• Allow the range to cool to room temperature and

reset the controls.

Oven controls improperly set.

• See the

Using the self-cleaning upper oven

section.

On models with a door latch,
the oven door is not in the
locked position.

• Make sure you move the door latch handle all the way

to the right.

“Crackling" or
"popping" sound

This is the sound of the

metal heating and cooling
during both the cooking and
cleaning functions.

• This is normal.

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