Acura 2014 TL - Navigation Manual - Manual (Page 119)

Client Assistance
118 Navigation System
Reporting Errors
Occasionally, you may encounter
database errors.
• If the error pertains to highways
and main “verifi ed” roads shown in
black on the map, then report it either
online at
http://update.navteq.com/, or to
Acura Client Services.
• If the error involves a purple
“unverifi ed” road, then do not report
it. These areas have not been verifi ed
and are provided for reference only
(see Map Overview on page 6 ).
• For errors in points of interest (POI),
like a business that has changed its
name, do not report them. Keep in
mind that depending on when the
data was collected, the database can
be out of date. The business may
have not reported the change(s), or
not be in the database at all. Update
Navigation DVDs are available for
purchase, usually in the fall of each
year. See Obtaining a Navigation
Update DVD on page 119 regarding
updates to the navigation system.
• If the error does not involve the
database, such as vehicle position
icon error, screen error messages,
or other GPS related errors, see
Frequently Asked Questions on page
132 , System Limitations on page 115 , or
Troubleshooting on page 139 .
Acura Client Services
Telephone: 1-888-9-ACURA-9
Hours: 8:00 am to 7:30 pm Monday to
Friday (Eastern time)
Mail:
Acura Navi
Honda Canada Inc.
Acura Client Services
180 Honda Boulevard
Markham, ON
L6C 0H9
E-mail: [email protected]