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Before requesting help – Panasonic KX-TC1731B User Manual

Page 68

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Before Requesting Help

Answering system

Problem

Remedy

The answering system is on,

but incoming messages are
not recorded.

o The recording time is set to “greeting

only”. Select “1 minute” or “3 minutes”

(p. 27).

o Memory is full. Erase some or all of

the messages (p. 49).

You cannot listen to the

recorded messages.

o Be sure that the unit is in the stand-by

mode.

“ ” is displayed and the

ANSWER ON indicator flashes

rapidly, and no new messages

are recorded.

o Memory is full. Erase some or all of

the messages (p. 49).

You cannot operate the

answering system at the base

unit.

o The handset user is operating the

answering system. Wait until the

IN USE/CHARGE indicator light goes

out.

You cannot operate the
answering system from a

touch tone phone.

o Make sure you enter the correct

remote code.

o The answering system may not

respond if the tones are too short to

activate the unit. Press each button
firmly.

<> The answering system is off. Turn it

on (p. 61).

You cannot operate the
answering system with the

handset.

o Someone is operating the answering

system.

o You are too far from the base unit.

Move closer to the base unit,

o The unit is recording a message.

To answer the call, press iTALKl.

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