Before requesting help – Panasonic KX-TC1731B User Manual
Page 66
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Before Requesting Help
Problem
Remedy
You cannot store a phone
number in memory.
o You cannot store a number while the unit
is in the talk or intercom mode, or while
the answering system is in use.
o Do not pause for over 60 seconds while
storing.
While programming or
searching, the unit starts to
ring and stops the
program/search.
o To answer the call, press iTALKl.
Start from the beginning after hanging
up.
The unit does not display the
caller’s name and/or phone
number.
o other telephone equipment may be
interfering with your phone. Disconnect
them and try again.
o Other electrical appliances connected to
the same outlet may be interfering with
the Caller ID information,
o Telephone line noise may be affecting
the Caller ID information.
The handset display goes to
the stand-by mode while
viewing the Caller List.
o Do not pause for over 60 seconds while
searching.
When a second call is
received during a
conversation, the unit does
not display the new caller’s
name and/or phone number.
o The line mode selection is incorrect. See
page 17.
[ LOCATOR/INTERCOM] does
not function.
o The handset is too far from the base unit,
o The handset is engaged in an outside
call or is viewing the Caller List. Wait until
the IN USE/CHARGE indicator light goes
out.
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