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Before requesting help – Panasonic KX-TC1731B User Manual

Page 66

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Before Requesting Help

Problem

Remedy

You cannot store a phone

number in memory.

o You cannot store a number while the unit

is in the talk or intercom mode, or while

the answering system is in use.

o Do not pause for over 60 seconds while

storing.

While programming or
searching, the unit starts to

ring and stops the

program/search.

o To answer the call, press iTALKl.

Start from the beginning after hanging
up.

The unit does not display the
caller’s name and/or phone

number.

o other telephone equipment may be

interfering with your phone. Disconnect

them and try again.

o Other electrical appliances connected to

the same outlet may be interfering with
the Caller ID information,

o Telephone line noise may be affecting

the Caller ID information.

The handset display goes to
the stand-by mode while
viewing the Caller List.

o Do not pause for over 60 seconds while

searching.

When a second call is

received during a

conversation, the unit does
not display the new caller’s
name and/or phone number.

o The line mode selection is incorrect. See

page 17.

[ LOCATOR/INTERCOM] does
not function.

o The handset is too far from the base unit,
o The handset is engaged in an outside

call or is viewing the Caller List. Wait until
the IN USE/CHARGE indicator light goes
out.

66

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