Panasonic CT-36SF24 - Manual (Page 36)

Troubleshooting Chart
Before you call for service, determine the symptoms and make a few simple checks shown below.
Symptoms
Picture Sound
Check
- ANTENNA LOCATION, DIRECTION AND/OR CONNECTION
SNOWY PICTURE NOISY SOUND
MULTIPLE IMAGE
ANTENNA DIRECTION AND/OR LOCATION
ANTENNA LEAD-IN WIRE
ELECTRICAL APPLIANCES, MOTORS, LIGHTS, CARS AND
TRUCKS, AND MEDICAL EQUIPMENT
INTERFERENCE NOISY SOUND
NORMAL PICTURE NO SOUND
VOLUME CONTROL SETTING
MUTE CONTROL (IF APPLICABLE)
TRY ANOTHER CHANNEL
TV SPEAKER SWITCH (IF APPLICABLE) IN THE OFF POSITION
TV OR CABLE TUNING MODE SET TO PROPER SETTING
ANTENNA INPUT CORRECT (IF APPLICABLE)
NO VIDEO NOISY SOUND
NO PICTURE
CHECK THAT AC POWER LINE IS PLUGGED INTO AC OUTLET
BRIGHTNESS AND AUDIO CONTROLS SET IMPROPERLY
TRY ANOTHER CHANNEL
NO SOUND
COLOR CONTROL SETTINGS
TRY ANOTHER CHANNEL
NO COLOR NORMAL SOUND
- TV IN VIDEO MODE WITH NO SIGNAL
BLACK PICTURE NO SOUND
DISCOLORATION
N
NORMAL SOUND
- ADJUST GEOMAGNETIC CORRECTION LOCATED IN
THE SET-UP MENU (IF APPLICABLE)
DISCOLORED
PICTURE
MOVE UNSHIELDED SPEAKERS AWAY FROM PICTURE TUBE
TURN OFF SET. ALLOW TO COOL. TURN SET BACK ON
CHK
CHK MODE
%
NORMAL SOUND
PRESS AND HOLD ACTION AND POWER BUTTONS ON THE
CONTROL PANEL AT THE SAME TIMÉ FOR 5 SECONDS. SCREEN
WILL SHUT OFF, THEN TURN BACK ON. TV WILL BE SET TO
CHANNEL 3 AND CYCLE THROUGH A SPECIAL TEST
Panasonic Consumer Electronics
Company, Division of Matsushita
Electric Corporation of America
One Panasonic Way
Secaucus, New Jersey 07094
Panasonic Sales Company,
Division of Matsushita Electric
of Puerto Rico Inc. (“PSC”)
Ave. 65 de Infanteria, Km 9.5
San Gabriel Industrial Park
Carolina, Puerto Rico 00985
Panasonic Canada Inc.
5770 Ambler Drive
Mississauga, Ontario L4W 2T3
Canada