Warpia SWP100A Installation Manual & Troubleshooting Guide User Manual
Page 33

 
 
Wireless USB A/V Adapter Set User Guide
Page 33
Problem/Question
Symptoms
Solutions
Movie playing 
performance is poor 
Movie playing is jumpy or uneven or may get stuck 
due to weak wireless connection. 
Open the Wireless USB Manager and 
check the Connection Quality indication 
- adjust the distance and/or the line of 
sight between the PC and the A/V 
Adapter to improve the wireless 
connection quality. 
Online movies freeze in 
full screen mode 
Movie freeze when going to full screen mode on 
websites which use an embedded Adobe Flash 
player. 
In the Adobe Flash Player Settings 
screen, uncheck the Enable hardware 
acceleration option. Please see Sec. 5.4 
Optimizing Wireless Video Display. 
Video does not play 
properly on Apple’s 
QuickTime player 
When using QuickTime player, the video looks 
green/pink or does not play on the remote display. 
Open QuickTime: Click Start > 
Program Files > QuickTime. On 
the QuickTime application click Edit 
> Preferences > QuickTime 
Preferences, and then switch to 
Safe Mode under the Video setting. 
TV by default is setup to a 
specific resolution, and is 
not scanning the HDMI for 
supported resolutions 
When connecting a TV in HDMI mode the picture 
on the TV is too big (only part of my laptop screen 
is showing), 
OR
When connecting a TV in HDMI mode the picture 
on the TV is too small (Black bars are seen around 
the picture). 
In the TV setup screen look for a 
method for either: 
 Enabling the HDMI scan 
 Switch to PC mode 
 Disable Over Scan 
If neither of these modes is available, 
please try to select different screen 
resolutions in the TV until you find one 
that fits the resolution you have 
selected on your laptop screen settings. 
For more Display Adapter 
tips and information: 
Please refer to the Support Knowledgebase 
section of the DisplayLink website for more 
specific information and answers to questions: 
For basic definitions, see the Frequently Asked 
Questions: 
Audio is not synchronized 
with the video 
When you play a video, the audio part of the 
playback may not be synchronized with the video 
playback. 
Change the active power plan to 
‘Always On’ or to ‘Balanced’ or to 
‘High Performance’. 
XP: Click Start, select Control
Panel. Click Power Options. Under 
Power Schemes select Always 
On.
Vista: Click Start, type power in the 
Start Search box, and then click Power 
Options in the Programs list. Under 
Select a power plan, click 
Balanced or click High
performance.
