Vintage Cellars Platinum MIni Split Tech Manual - Manual (Page 38)

Page 36 | 1-800-343-9463
MPS 033114
TECHNICAL ASSISTANCE
WhisperKOOL Customer Service is available Monday through Friday from 6:00 a.m. to 4:00 p.m. Pacific Time.
The customer service representative will be able to assist you with your questions and warranty information more
effectively if you provide them with the following:
• The model and serial number of your WhisperKOOL systems.
• Location of unit and installation details, such as ventilation, ducting, construction of your wine cellar, and
room size. Photos of the cellar and installation location may be needed.
Contact WhisperKOOL Customer Service
1738 E. Alpine Ave
Stockton, CA 95205
www.WhisperKOOL.com
Email: [email protected]
Phone: (209) 466-9463
US Toll Free 1-800-343-9463
Fax (209) 466-4606
WhisperKOOL offers accessories to enhance and customize your wine cooling unit.
Exterior Housing
Protects the Condensing unit from the weather elements when the unit is located outside.
Condensate Pump Kit
The condensate pump kit is designed as an automatic condensate removal pump for water dripping out of our
Evaporator Unit’s (Fan Coil Unit’s) drain line. The pump is controlled by a float/switch mechanism that turns the pump
on when approximately 2-1/4” of water collects in the tank, and automatically switches off when the tank drains to
approximately 1-1/4”. The condensate pump kit allows the excess condensate to be pumped up to 20ft away from the
unit.
Accessories can be purchased at www.whisperkool.com
ACCESSORIES FOR COOLING UNITS