Compaq Presario EZ Series - Manual (Page 91)

6-16 Troubleshooting
Poor print quality. Drivers are improperly installed. Uninstall and reinstall the printer drivers.
To uninstall the printer drivers, complete the
following steps:
1. On the Windows taskbar, click Start.
2. Click Programs.
3. Select your printer model.
4. Click Uninstall Drivers.
5. Follow the instructions on the screen.The
program will uninstall your printer drivers.
To reinstall the printer drivers, insert the Inkjet
Printer Driver CD that came with your printer
into the CD-ROM drive. On some systems the
installation program will run automatically if you
follow the instructions on the screen. To run the
setup program manually, complete the following
steps:
1. From the Windows taskbar, click Start.
2. Select Programs.
3. Select Windows Explorer.
4. Select the CD-ROM drive that contains the
printer driver CD.
5. Double click the file Setup.exe to run the setup
program.
6. Follow the instructions on the screen.
For troubleshooting assistance on your USB printer or other USB peripherals, please refer to the manufacturer’s
documentation.
We strongly recommend that you not connect your printer until after you have set up the computer, monitor, speakers,
keyboard and mouse and have completed the on-screen registration process which runs when you start the system for the
first time.
When installing USB printers or other USB devices, it is strongly recommended that you follow the manufacturer’s instructions
for loading their software and connecting their device.
Printer
Symptom Problem Solution