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Compaq Presario EZ Series User Manual

Page 90

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Troubleshooting

6-15

Poor print quality.

Cartridge may be running out of ink.

Replace cartridge by following the preceding
directions.

Cartridge nozzles may need cleaning.

1. Click Start.
2.
Click Programs.
3. Select the printer model you have installed on

your PC.

4. Select Printer Control.
5. Click the Cartridges tab.
6. Select Clean Print Nozzles. The cleaning

pattern prints.

7. Follow the test instructions on the screen to

obtain satisfactory print quality.You may need
to run the test as many as three times.

8. If the print quality is not satisfactory, reinstall

the print cartridge and rerun the test.

9. If the quality is still unsatisfactory, wipe the

print cartridge nozzles.

Cartridge needs to be aligned.

1. Click Start.
2. Click Programs.
3. Select the printer model you have installed on

your PC.

4. Select Printer Control.
5. Select the Cartridges tab.
6. Click the Align Cartridges button. The

cartridge alignment page prints. Follow the
instructions on the screen to test and correct
the alignment of your print cartridge.

7. Click OK.

Printer

Symptom

Problem

Solution