Compaq Presario EZ Series User Manual
Page 90

Troubleshooting
6-15
Poor print quality.
Cartridge may be running out of ink.
Replace cartridge by following the preceding
directions.
Cartridge nozzles may need cleaning.
1. Click Start.
2. Click Programs.
3. Select the printer model you have installed on
your PC.
4. Select Printer Control.
5. Click the Cartridges tab.
6. Select Clean Print Nozzles. The cleaning
pattern prints.
7. Follow the test instructions on the screen to
obtain satisfactory print quality.You may need
to run the test as many as three times.
8. If the print quality is not satisfactory, reinstall
the print cartridge and rerun the test.
9. If the quality is still unsatisfactory, wipe the
print cartridge nozzles.
Cartridge needs to be aligned.
1. Click Start.
2. Click Programs.
3. Select the printer model you have installed on
your PC.
4. Select Printer Control.
5. Select the Cartridges tab.
6. Click the Align Cartridges button. The
cartridge alignment page prints. Follow the
instructions on the screen to test and correct
the alignment of your print cartridge.
7. Click OK.
Printer
Symptom
Problem
Solution