AVer HVC130 user manual - Manual (Page 72)

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G G e e n n e e r r a a l l
1. Unable to connect the call and the “Call failed” error message appeard on the
screen.

Ensure the IP address you are calling is correct.

Verify if other site set their system to “Do Not Disturb” or not picking up the call.

Ensure you are not calling to system that already has maximum number of connections.
2. Unable to remember the administrator’s password.
Please contact AVer technical support for assistance.
3. Unable to control the far end camera.

Make sure the Cam Ctrl icon is switched on the site screen you want to control the camera.
Press on the remote to switch on the camera site you want to control.

Make sure the far site has enabled the Far Control of Near Camera setting. To enable, press
and go to Setting > System Setting. Then select "Far control of Near Camera ".
4. AVer HVC can not detect the USB device.

Unplug and plug the USB flash drive again and wait for 10~15 seconds for the system to
detect the new USB device.

We do not recommend to use the external HDD, it might cause system error or recording
failure.
L L i i m m i i t t e e d d W W a a r r r r a a n n t t y y
For a period of time beginning on the date of purchase of the applicable product and extending as set
forth in the “ Warranty Period of AVer Product Purchased” section of the warranty card, AVer
Information Inc. (“AVer”) warrants that the applicable product (“Product”) substantially conforms to
AVer’s documentation for the product and that its manufacture and components are free of defects in
material and workmanship under normal use. “You” as used in this agreement means you individually
or the business entity on whose behalf you use or install the product, as applicable. This limited
warranty extends only to You as the original purchaser. Except for the foregoing, the Product is
provided “AS IS.” In no event does AVer warrant that You will be able to operate the Product without
problems or interruptions, or that the Product is suitable for your purposes. Your exclusive remedy
and the entire liability of AVer under this paragraph shall be, at AVer’s option, the repair or
replacement of the Product with the same or a comparable product. This warranty does not apply to
(a) any Product on which the serial number has been defaced, modified, or removed, or (b) cartons,
cases, batteries, cabinets, tapes, or accessories used with this product. This warranty does not apply
to any Product that has suffered damage, deterioration or malfunction due to (a) accident, abuse,
misuse, neglect, fire, water, lightning, or other acts of nature, commercial or industrial use,
unauthorized product modification or failure to follow instructions included with the Product, (b)
misapplication of service by someone other than the manufacturer’s representative, (c) any shipment
damages (such claims must be made with the carrier), or (d) any other causes that do not relate to a
Product defect. The Warranty Period of any repaired or replaced Product shall be the longer of (a) the
original Warranty Period or (b) thirty (30) days from the date of delivery of the repaired or replaced
product.