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Troubleshooting – Canon 540EZ User Manual

Page 52

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Troubleshooting

Number

Symptom

Cause

Cure

Reference

page

1

The flash unit cannot be removed from the cam*
era.

The lock nut was not loosened enough to release the lock pin.

Loosen the lock nul until the lock pin pulls completely out of the
hole.

6

2

The flash does not fire even if the shutter button
is pressed

The flash is not mounted completely or securely onto the cam­
era’s accessory shoe.

Mount the flash unit securely onto the accessory shoe.

6

The contacts on the camera's accessory shoe are dirty, or the
contacts on the flash foot are dirty.

Wipe the contacts clean with a clean cloth.

6

3

The flash unit’s entire LCD panel display goes

off while (he power is still turned on.

The main switch is set to “SE". At the SE position, the power

automatically turns off after 90 seconds of inactivity.

Change the main switch setting to 1, or press the shutter button

halfway to reactivate the power.

7

4

The entire display blinks when the main switch

is turned on.

The wide panel is protruding slightly from its housed position

Make sure the wide panel is fully retracted

9

The flash head is set to a bounce position with the wide panel
still in place.

Make sure the wide panel is retracted

9

5

The coupling distance range display blinks

when the shutter button is pressed halfway.

The flash head is in the downward position.

When nol shooting at a close distance, set the flash head to a

position other than the

downward position

23

6

The flash does not fire even though it is con­

nected to an external power supply loaded with
new batteries.

There are no batteries loaded in the 540E2, or else the 540EZ's

batteries are depleted.

Make sure fresh batteries are loaded in the 540EZ even when
using an external power supply.

5

7

Evan though the Hash is connected to an. exter­
nal powrer supply loaded with new batteries, the
zoom mechanism moves by itself or the LCD

panel display goes off after the main switch is
turned on

The 540EZ's inlemaf batteries are depleted. To check the bat­
tery condition, disconnect the external power supply and mea­
sure the recycle time with the internal batteries atone. If the

ready lamp does r>ot light within 30 seconds after turning on the

povmr. the batteries are depleted.

Replace the 540EZ's internal batteries with new ones.

5

8

A dark strip appears at the bottom of a flash
photograph,

The shooting distance was too close.

When taking pictures of subjects closer than 2m / 6.6ft, set the

flash head to the downward position.

24

9

In a photograph composed with the subject
positioned near the edge of the picture, the sub­

ject is overexposed by the flash.

Flash control tor the subject exposure was not performed well.

When using an EOS camera with multiple AF points, first com­

pose the picture and then focus the subject using a manually
selected focusing point. When using an EOS camera with only
one AF point, compertsate the flash exposure by an appropriate

amount In the minus direction

17

10

When faking a flash picture of a subject stand­
ing in front of a glass window, the subject's face
turned out dark in the photograph.

Bright light reflected from the window glass caused the subject
to be underexposed.

Either take the picture from a position where the reflected flash

light will not enter the camera lens, or compensate the flash

exposure by an appropriate amount in the plus direction.

17

11

When taking a flash picture of a subject dressed
in black, the subject's face turned out very white

in the photograph.

Due to the low reflectance of the black clothes, the overall expo­

sure overexposed the subject's face.

Compensate the flash exposure by an appropriate amount in the
minus direction,

17

12

Flash photographs appear dark around the

edges.

The manually-set flash coverage angle did not sufficiently cover

the focal length of the lens in use.

Set the flash coverage angle to auto zoom mode, or manually

set the coverage angle to a focal length shorter than the lens in

use.

8

13

Flash photographs are generally over- or under­

exposed.

The 540EZ's flash exposure compensation function was left set

Turn off the flash exposure compensation.

17

28