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HP 2140 User Manual

Page 54

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Troubleshooting

Problem

Solution

You cannot store a document in

memory.

There may not be enough memory available to hold the document
you want to store. If the display shows a

Memory Full

message,

do the following until you can store your document in memory:

Print ail unprinted faxes in memory (see Reprinting faxes on

page 36.

Deiete unneeded polling faxes, broadcast faxes, or delayed faxes

(see To cancel the scheduled job on page 31).

Blank areas appear at the bottom of

each page or on continuation pages,

with only a small strip of materiai printed

at the top.

You may have selected the wrong paper size setting. To select the

proper paper size, see Paper Size on page 13.

Image TCR is not working

You have the resolution set to SUPER FINE. Set the resolution to

FINE.

Print quality problems

Problem

Solution

Light or blurred characters.

Check ink level as described in View ink level on page 38. To
install a new print cartridge, see Replace the print cartridge on
page 39.

Make sure the print cartridge is instailed correctiy. To clean the

print cartridge, see Maintain the print cartridge on page 42.

Smudged or dark characters.

Make sure the paper is straight and unwrinkled. Let ink dry before

handling the paper. To ciean the print cartridge, see Maintain the
print cartridge on page 42.

Characters with white lines.

If

Ink Low. Install new ink cartridge

is displayed, install a

new print cartridge as described in Replace the print cartridge

on page 39.

Remove and reinstall the print cartridge.

Clean the print cartridge (see Maintain the print cartridge on
page 42).

Improperly formed or misaligned

characters.

Clean the print cartridge (see Clean the print cartridge on page

42).

Abnormal black horizontal lines

Clean the cartridge carrier (see Clean the cartridge carrier

contacts on page 43).

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Care and maintenance