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Dell Dimension 4500C (Japan Only) User Manual

Page 69

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Advanced Troubleshooting

69

If Device Driver Rollback does not resolve the problem, then use System
Restore (see page 62) to return your computer to the operating state that
existed before you installed the new driver.

Using the Dell Dimension ResourceCD

If using Device Driver Rollback or System Restore (see page 62) does not
resolve the problem, then reinstall the driver from the Dell Dimension
ResourceCD
:

1

With the Windows desktop displayed, insert the ResourceCD into the

CD or DVD drive.
If this is your first time to use the ResourceCD, go to step 2. If not, go

to step 5.

2

When the ResourceCD installation program starts, follow the prompts

on the screen.

3

When the InstallShield Wizard Complete window appears, remove

the ResourceCD and click Finish to restart the computer.

4

When you see the Windows desktop, reinsert the ResourceCD into

the CD or DVD drive.

5

At the Welcome Dell System Owner screen, click Next.

HINT: The ResourceCD

displays drivers only for
hardware that came on
your computer. If you
installed additional
hardware, the drivers for
the new hardware might
not be displayed by the
ResourceCD. If those
drivers are not displayed,
exit the ResourceCD
program. For drivers
information, see the
documentation that came
with the device.

A message stating that the ResourceCD is detecting hardware in your

computer appears.
The drivers that are used by your computer are automatically displayed

in the My Drivers—The ResourceCD has identified these

components in your system window.

6

Click the driver that you want to reinstall and follow the instructions

on the screen.
If a particular driver is not listed, then that driver is not required by

your operating system.