Dell Dimension 4500C (Japan Only) - Manual (Page 53)

Solving Problems 53
Scanner Problems
HINT: Dell does not
cover the scanner’s
warranty. If you need
technical assistance for
your scanner, call the
scanner’s manufacturer.
See the scanner
documentation for the
correct phone number.
T E S T T HE EL E CT R I C AL O U T L E T — Ensure that the electrical outlet is
working by testing it with another device, such as a lamp.
V E RI F Y T H A T THE P R IN T E R I S RE C O G NI Z E D B Y W IN D O W S ®
1 Click the Start button.
2 Click Control Panel.
3 Click Printers and Other Hardware.
4 Click View installed printers or fax printers. If the printer is listed, right-click
the printer icon.
5 Click Properties, and then select the Ports tab. For a parallel printer, ensure
that the Print to the following port(s): setting is LPT1 (Printer Port). For a
USB printer, ensure that the Print to the following port(s): setting is USB.
R E I NS T AL L THE P R IN T E R D R IV E R — See page 67.
C HE C K F O R IN T E R RU P T R E Q U ES T C O N F L I C T S — See page 70.
C HE C K T H E S C A NN E R D O C UM E NT A T I O N — See the scanner
documentation for setup and troubleshooting information.
U N LO C K THE S C A NN E R — Ensure that your scanner is unlocked if it has a
locking tab or button.
R E S T A R T THE C O MP U T E R A ND T R Y THE S C A NN ER A G AI N
C HE C K T H E C A BL E C O NN E C T IO N S
• If your scanner has a power cable, ensure that the power cable is firmly
connected to a working electrical outlet and that the scanner is turned on.
• Ensure that the scanner cable is firmly connected to the computer and to the
scanner.