beautypg.com

Dell Dimension 4500C (Japan Only) User Manual

Page 61

background image

Advanced Troubleshooting

61

No memory

modules are

detected.

• Reinstall all memory modules (see

page 90) and then restart the computer.

• To eliminate the possibility of a faulty

memory connector, remove all memory

modules, install one memory module (if

the computer supports a single

module), and restart the computer.

Then move the memory module to

another connector and restart the

computer.

• If the problem persists, contact Dell

(see page 105).

PCI bus failure.

1

Determine if a conflict exists by

removing a card (not the video card)

(see page 86) and then restarting the

computer.

2

If the problem persists, reinstall the card

that you removed, remove a different

card (see page 86), and then restart the

computer.

3

Repeat this process for each card. If the

computer starts normally, troubleshoot

the last card removed from the

computer for resource conflicts (see

"Resolving Software and Hardware

Incompatibilities" on page 70).

4

If the problem persists, contact Dell

(see page 105).

Video controller

failure.

• If the computer has a video card,

remove the card and reinstall it (see

page 88).

• If the problem persists or the computer

has integrated video, contact Dell (see

page 105).

Diagnostic Code

Definition

Corrective Action

G Y Y Y

A B C D

Y G Y Y

A B C D

Y G Y G

A B C D