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Diagnostic lights – Dell Dimension 4500C (Japan Only) User Manual

Page 60

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60

Advanced Troubleshooting

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Diagnostic Lights

To help you troubleshoot a problem, your computer is equipped with four
lights on the back panel labeled "A," "B," "C," and "D" (see page 78). These
lights can be yellow or green. When the computer starts normally, the lights
flash. After the computer starts, the lights remain green. If the computer
malfunctions, the color and sequence of the lights identify the problem.

CAUTION: Before you begin any of the procedures in this section,

follow the safety instructions on page 9.

Diagnostic Code

Definition

Corrective Action

Memory modules

are detected, but a

memory failure has

occurred.

• If you have one memory module

installed, reinstall it (see page 90), and

then restart the computer.

• If you have two or more memory

modules installed, remove the modules,

reinstall one module (see page 90), and

then restart the computer. If the

computer starts normally, reinstall an

additional module. Continue until you

identify a faulty module or reinstall all

modules without error.

• If available, install properly working

memory of the same type into your

computer (see page 90).

• If the problem persists, contact Dell

(see page 105).

Memory modules

are detected, but a

memory

configuration or

compatibility error

exists.

• Be sure that there are no special

memory module/memory connector

placement requirements (see page 90).

• Verify that the memory modules that

you are installing are compatible with

the computer (see page 97).

• If the problem persists, contact Dell

(see page 105).

Y Y G G

A B C D

G Y G Y

A B C D