Dell Precision T5400 (Late 2007) - Manual (Page 118)

118 Troubleshooting
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the computer.
T E S T T H E E L E C T R I CA L O U T L E T — Ensure that the electrical outlet is working by
testing it with another device, such as a lamp.
V
E R I F Y T H A T T H E P RI N TE R I S R E C O G N I Z E D B Y W INDO WS —
Windows XP:
1 Click Start→ Control Panel→ Printers and Other Hardware→ View installed
printers or fax printers.
2 If the printer is listed, right-click the printer icon.
3 Click Properties→ Ports. For a parallel printer, ensure that the Print to the following
port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the
following port(s): setting is USB.
Windows Vista:
1 Click Start → Control Panel→ Hardware and Sound→ Printer.
2 If the printer is listed, right-click the printer icon.
3 Click Properties and click Ports.
4 Adjust the settings, as needed.
5 Reinstall the printer driver.
NOTE: See the printer documentation for information on reinstalling the printer
driver.
Scanner Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE: If you need technical assistance for your scanner, contact the scanner’s
manufacturer.
C H E C K T H E SC A N N E R D O C U M E N T A T I O N — See the scanner documentation for setup
and troubleshooting information.
U
N L O C K T H E S CA N N ER — Ensure that your scanner is unlocked (if the scanner has a
locking tab or button).
R
E ST A R T T H E CO M P U T E R A N D T R Y T H E S CA N NE R A G A I N
C H E C K T H E CA BLE C O N N E CT I O N S —
• See the scanner documentation for information on cable connections.
• Ensure that the scanner cables are securely connected to the scanner and the
computer.