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Repeating defects appear on prints, Printer is printing solid black pages – Dell B5460dn Mono Laser Printer User Manual

Page 207

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Printer is printing solid black pages

Action

Yes

No

Step 1

a

Reinstall the imaging unit.

1

Remove the toner cartridge, and then the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to
direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.

2

Install the imaging unit, and then the cartridge.

b

Resend the print job.

Is the printer printing solid black pages?

Go to step 2.

The problem is solved.

Step 2

Replace the imaging unit, and then resend the print job.

Is the printer printing solid black pages?

Contact

technical

support

.

The problem is solved.

Repeating defects appear on prints

)

)

)

)

)

)

Action

Yes

No

Step 1

a

Replace the imaging unit if the distance between the defects is equal
to any of the following:

47.8 mm (1.88 in.)

96.8 mm (3.81 in.)

28.5 mm (1.12 in.)

b

Resend the print job.

Do repeating defects still appear on prints?

Go to step 2.

The problem is solved.

Troubleshooting

207