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Multiple-language pdf files do not print, Print job takes longer than expected – Dell B5460dn Mono Laser Printer User Manual

Page 193

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Multiple

language PDF files do not print

Action

Yes

No

Step 1

a

Check if the print options for the PDF output are set to embed all fonts.

b

Generate a new PDF file, and then resend the print job.

Do the files print?

The problem is solved. Go to step 2.

Step 2

a

Open the document you want to print in Adobe Acrobat.

b

Click File > Print > Advanced > Print As Image > OK > OK.

Do the files print?

The problem is solved. Contact

technical

support

.

Print job takes longer than expected

Action

Yes

No

Step 1

Change the environmental settings of the printer.

a

From the printer control panel, navigate to:

Settings > General Settings

b

Select Eco

Mode or Quiet Mode, and then select Off.

Note: Disabling Eco-Mode or Quiet Mode may increase the
consumption of energy or supplies, or both.

Did the job print?

The problem is solved. Go to step 2.

Step 2
Reduce the number and size of fonts, the number and complexity of
images, and the number of pages in the print job, and then resend the job

Did the job print?

The problem is solved. Go to step 3.

Step 3

a

Remove held jobs stored in the printer memory.

b

Resend the print job.

Did the job print?

The problem is solved. Go to step 4.

Step 4

a

Disable the Page Protect feature.

From the printer control panel, navigate to:

Settings > General Settings > Print Recovery > Page Protect > Off

b

Resend the print job.

Did the job print?

The problem is solved. Go to step 5.

Troubleshooting

193