Printer problems, Scanner problems – Dell Latitude D630 User Manual
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Troubleshooting
AC Power Loss While the Computer Is Docked
If a computer loses AC power while docked to the Dell D/Dock or Dell D/Port,
the computer immediately goes into low-performance mode.
Printer Problems
Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 198) as
you complete these checks.
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide.
NOTE:
If you need technical assistance for your printer, contact the printer’s
manufacturer.
E
NSURE
THAT
THE
PRINTER
IS
TURNED
ON
.
C
H E C K
T H E
PR I N T E R
C A B L E
C O N N E C T I O N S
—
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and
the computer.
T
E S T
T H E
E L E C T R I CA L
O U T L E T
—
Ensure that the electrical outlet is working by
testing it with another device, such as a lamp.
V
E R I F Y
T H A T
T H E
P RI N TE R
I S
R E C O G N I Z E D
B Y
W
INDO WS
—
1 Click the Start button, click Control Panel, and then click Printers and
Other Hardware.
2 Click View installed printers or fax printers.
If the printer is listed, right-click the printer icon.
3 Click Properties and click the Ports tab. For a parallel printer, ensure that
the
Print to the following port(s): setting is LPT1 (Printer Port). For a
USB printer, ensure that the
Print to the following port(s): setting is USB.
R
E I N S TA L L
T H E
PR I N T E R
D R I V E R
—
See the printer documentation for
instructions.
Scanner Problems
Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 198) as
you complete these checks.