Dell Latitude D630 - Manual (Page 110)

110 Troubleshooting
S CA N T H E C O M PU T ER F O R SP Y WA R E — If you are experiencing slow computer
performance, you frequently receive pop-up advertisements, or you are having
problems connecting to the Internet, your computer might be infected with
spyware. Use an anti-virus program that includes anti-spyware protection (your
program may require an upgrade) to scan the computer and remove spyware.
For more information, go to support.dell.com and search for the keyword
spyware.
Error Messages
Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 198) as
you complete these checks.
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
If the message is not listed, see the documentation for the operating system or
the program that was running when the message appeared.
A U X I L I A R Y D E VI CE F A I L U R E — The touch pad, track stick, or external mouse
may be faulty. For an external mouse, check the cable connection. Enable the
Pointing Device option in the system setup program. If the problem persists,
contact Dell (see "Obtaining Assistance" on page 193).
B A D CO MM AN D O R F I L E N A M E — Ensure that you have spelled the command
correctly, put spaces in the proper place, and used the correct pathname.
C A C H E D I S A B L E D D U E T O F A I L U R E — The primary cache internal to the
microprocessor has failed. Contact Dell (see "Obtaining Assistance" on
page 193).
CD DRI VE C O N T R O L L E R F A I L U R E — The CD drive does not respond to
commands from the computer (see "Dell Support Utility" on page 105).
D A T A E RR O R — The hard drive cannot read the data (see "Dell Support Utility"
on page 105).
D E C RE A S I N G A V A I L A B L E M E M O RY — One or more memory modules may be
faulty or improperly seated. Reinstall the memory modules and, if necessary,
replace them (see "Memory Problems" on page 119).
D I S K C: F A I L ED I N I TI A L I Z A T I O N — The hard drive failed initialization. Run the
hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 101).