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Dell OptiPlex GX270 User Manual

Page 162

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Alert! Previous attempts at booting this system have failed at checkpoint [nnnn ]. For help in resolving this problem, please note this
checkpoint and contact Dell Technical Support —

The computer failed to complete the boot routine three consecutive times for the same

error.

Contact Dell

and report the checkpoint code (nnnn) to the support technician.

Attachment failed to respond —

The floppy or hard drive controller cannot send data to the associated drive. See "

Floppy drive problems

" or

"

Hard drive problems

" for troubleshooting suggestions.

Bad command or file name —

Ensure that you have spelled the command correctly, have put spaces in the proper place, and have used the

correct pathname.

Bad error-correction code (ECC) on disk read —

The floppy or hard drive controller detected an uncorrectable read error. See "

Floppy drive

problems

" or "

Hard drive problems

" for troubleshooting suggestions.

Controller has failed —

The hard drive or the associated controller is defective. See "Floppy drive problems" or "Hard drive problems" for

troubleshooting suggestions.

Data error —

The floppy or hard drive cannot read the data.

l

 

For the Microsoft® Windows® operating system, run the chkdsk utility to check the file structure of the floppy or hard drive.

l

 

For another operating system, run the appropriate corresponding utility.

See your operating system documentation for information on running these utilities.

Decreasing available memory —

One or more memory modules might be faulty or improperly seated.

l

 

Reinstall the memory modules and, if necessary, replace them.

l

 

See "

Memory Problems

" for additional troubleshooting suggestions.

Diskette drive 0 seek failure —

A cable might be loose or the computer configuration information may not match the hardware

configuration. See "

Floppy drive problems

" for troubleshooting suggestions.

Diskette read failure —

The floppy disk may be defective or a cable might be loose.

l

 

If the drive access light turns on, try a different disk.

l

 

See "

Floppy drive problems

" for troubleshooting suggestions.

Diskette subsystem reset failed —

The floppy drive controller might be faulty. Run the

Dell Diagnostics

.

Diskette write protected —

The floppy disk is write-protected. Slide the write-protect notch to the open position.

Drive not ready —

No floppy disk is in the drive. Put a floppy disk in the drive.

Gate A20 failure —

One or more memory modules might be faulty or improperly seated.

l

 

Reinstall the memory modules and, if necessary, replace them.

l

 

See "

Memory Problems

" for additional troubleshooting suggestions.

Hard-disk configuration error —
Hard-disk controller failure —
Hard-disk drive failure —
Hard-disk drive failure —

The hard drive failed initialization.

l

 

Run the

Dell Diagnostics

.

l

 

See "

Hard drive problems

" for troubleshooting suggestions.

Insert bootable media —

The operating system is trying to boot to a nonbootable floppy disk or CD. Insert a bootable floppy disk or CD.

Invalid configuration information - please run SETUP program —

The computer configuration information does not match the hardware

configuration.

Enter system setup

and correct the computer configuration information.

Keyboard failure —

A cable or connector might be loose, or the keyboard or keyboard/mouse controller might be faulty. See "

Keyboard Problems

."

Memory address line failure at address, read value expecting value

A memory module might be faulty or improperly seated. Reinstall

the memory modules and, if necessary, replace them. See "

Memory Problems

" for additional troubleshooting suggestions.

Memory allocation error —

The software you are attempting to run is conflicting with the operating system, another program, or a utility.

1.

 

Turn off the computer, wait 30 seconds, and then restart the computer.

2.

 

Try to run the program again.

3.

 

If the error message appears again, see the software documentation for additional troubleshooting suggestions.

Memory data line failure at address, read value expecting value
Memory double word logic failure at address
, read value expecting value

 

Memory odd/even logic failure at address, read value expecting value

Memory write/read failure at address, read value expecting value

 

A memory module might be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. See "

Memory

Problems

" for additional troubleshooting suggestions.

Memory size in CMOS invalid —

The amount of memory recorded in the computer configuration information does not match the memory

installed in the computer. Restart the computer. If the error message appears again,

contact Dell

. See "

Memory Problems

" for additional

troubleshooting suggestions.

Memory tests terminated by keystroke —

A keystroke interrupted the memory test. Restart the computer to rerun the test.

No boot device available —

The computer cannot find the floppy disk or hard drive.

l

 

If the floppy drive is your boot device, ensure that a bootable floppy disk is in the drive.

l

 

If the hard drive is your boot device, ensure that the drive is installed, properly seated, and partitioned as a boot device.

l

 

Enter system setup

and ensure that the boot sequence information is correct.