Dell LATITUDE C510 - Manual (Page 75)

Printer Problems
NOTE: Fill out the Diagnostics Checklist as you perform the various checks.
Check the printer cable connections -
Ensure that the printer cable is properly connected to the computer.
Check the printer cable
Turn off the printer and computer. 1.
Swap the printer cable with a cable that you know is working. 2.
Turn on the printer and computer, and try again to print. 3.
If you print successfully, contact Dell for assistance in obtaining a new printer cable. 4.
Test the electrical outlet -
Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Ensure that the printer is turned on -
See the documentation supplied with the printer.
Verify that Windows ® recognizes the printer
Windows XP:
Click the Start button. 1.
Click Control Panel. 2.
Click Printers and Other Hardware. 3.
Click View installed printers or fax printers. If the printer is listed, right-click the
printer icon. 4.
Click Properties, and then select the Ports tab. Ensure that the Print to the following
port(s): setting is LPT1 (Printer Port). 5.
Windows 98 and Windows 2000:
Click the Start button, point to Settings, and then click Printers. 1.
If the printer is listed, right-click the printer icon.
Click Properties, and then select the Details tab (or Ports tab). 2.
Ensure that the Print to the following port: option is set for your printer type:
For a parallel printer: LPT1 (Printer Port)
For a USB printer: USB
3.
Reinstall the printer driver -
See " Reinstalling Software ."