Diagnostics indicator codes – Dell PowerEdge 850 User Manual
Page 96

Diagnostics Indicator Codes
The four diagnostics indicators on the system front panel display error codes during system startup.
lists the causes and possible corrective actions
associated with these codes.
problem persists, see "
Getting Help
."
Plug & Play Configuration Error
Error encountered in initializing PCI device;
faulty system board.
Install the NVRAM_CLR jumper and reboot the system. See
Figure A
-2
for jumper location. Check for a BIOS update. If
the problem persists, see "
Troubleshooting Expansion Cards
"
in "Troubleshooting Your System." If the problem persists,
see "
Getting Help
."
Primary drive 0/1 configuration error
Faulty drive. Parameters failure.
Ensure that the hard drive cables are properly connected.
See "
Troubleshooting SCSI Hard Drives
" in "Troubleshooting
Your System."
Primary drive 0/1 failure
Faulty drive. INT13 call failure from the drive.
Ensure that the hard drive cables are properly connected.
See "
Troubleshooting SCSI Hard Drives
" in "Troubleshooting
Your System."
Read fault
Requested sector not found
The operating system cannot read from the
diskette or hard drive, the system could not find
a particular sector on the disk, or the requested
sector is defective.
Replace the diskette. Ensure that the diskette and hard-drive
cables are properly connected. See "
Troubleshooting a USB
Device
," "
Troubleshooting SATA Hard Drives
," or
"
Troubleshooting SCSI Hard Drives
" in "Troubleshooting Your
System" for the appropriate drive(s) installed in your system.
Remote Configuration update attempt
failed
System could not implement Remote
Configuration request.
Retry Remote Configuration.
ROM bad checksum = address
Faulty or improperly installed expansion card.
Remove and reseat the expansion cards. See
"
Troubleshooting Expansion Cards
" in "Troubleshooting Your
System."
SATA port 0/1 hard disk drive
configuration error
Faulty drive. Parameters failure.
Ensure that the hard drive cables are properly connected.
See "
Troubleshooting SATA Hard Drives
" in "Troubleshooting
Your System."
SATA port 0/1 hard disk drive failure
SATA port 0/1 hard disk drive auto-
sensing error
Faulty drive. INT13 call failure from the drive.
Ensure that the hard drive cables are properly connected.
See "
Troubleshooting SATA Hard Drives
" in "Troubleshooting
Your System."
SATA Port 0/1 hard disk not found
SATA Port0/1 set as Auto, no disk installed.
Run the System Setup program to correct the settings. See
"Using the System Setup Program" in your User's Guide.
Sector not found
Seek error
Seek operation failed
Faulty diskette or hard drive.
See "
Troubleshooting a USB Device
," "
Troubleshooting SATA
Hard Drives
," or "
Troubleshooting SCSI Hard Drives
" in
"Troubleshooting Your System" for the appropriate drive
installed in your system.
Shutdown failure
Shutdown test failure.
Ensure that all memory modules are properly installed. See
"
Troubleshooting System Memory
" in "Troubleshooting Your
System." If the problem persists, see "
Getting Help
."
The amount of system memory has
changed.
Faulty memory module.
Information only, if you have changed the
memory configuration.
See "
Troubleshooting System Memory
" in "Troubleshooting
Your System." If the problem persists, see "
Getting Help
."
The amount of tested memory is below
the minimum system configuration.
System halted!
Invalid memory configuration.
See "
Memory Module Installation Guidelines
" in "Installing
System Components."
Faulty memory module.
See "
Troubleshooting System Memory
" in "Troubleshooting
Your System." If the problem persists, see "
Getting Help
."
Time-of-day clock stopped
Faulty battery; faulty system board.
See "
Troubleshooting the System Battery
" in
"Troubleshooting Your System." If the problem persists, see
"
Getting Help
."
Time-of-day not set - please run SETUP
program
Incorrect Time or Date settings; faulty system
battery.
Check the Time and Date settings. See "Using the System
Setup Program" in your User's Guide. If the problem persists,
see "
Troubleshooting the System Battery
" in
"Troubleshooting Your System."
Timer chip counter 2 failed
Faulty system board.
See "
Getting Help
."
Unexpected interrupt in protected mode
Faulty or improperly installed memory modules
or faulty system board.
Ensure that all memory modules are properly installed. See
"
Memory Module Installation Guidelines
" in "Installing System
Components." If the problem persists, see "
Troubleshooting
System Memory
" in "Troubleshooting Your System." If the
problem persists, see "
Getting Help
."
Utility partition not available
Utility partition is not available on the hard disk
Create a utility partition on the boot hard drive. See the CDs
that came with your system.
Warning! No micro code update loaded
for processor 0
Micro code update failed.
Update the BIOS firmware. See "
Getting Help
."
Write fault
Write fault on selected drive
Faulty diskette, diskette drive, hard drive.
Replace the diskette. Ensure that the diskette drive and
hard-drive cables are properly connected. See
"
Troubleshooting a USB Device
," "
Troubleshooting SATA Hard
Drives
," or "
Troubleshooting SCSI Hard Drives
" in
"Troubleshooting Your System" for the appropriate drive(s)
installed in your system.