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Make sure that the printer memory is not full, Make sure that fax forwarding is disabled, Increase the ringer volume – Dell V725w All In One Wireless Inkjet Printer User Manual

Page 155: Cannot run the fax software

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If the printer is sharing the telephone line with a telephone subscribed to voice mail, then make sure that the following
are set:

Auto Answer is Off (if you have only one number on the telephone line).

The printer picks up on the correct distinctive ring (if you subscribe to a distinctive ring service).

M

AKE

SURE

THAT

THE

PRINTER

IS

CONNECTED

TO

AN

ANALOG

PORT

The printer is an analog device. If you are using a PBX system, then make sure that the printer is connected to an
analog port on the PBX. You may need a digital line converter that converts digital signals into analog signals.

M

AKE

SURE

THAT

THE

PRINTER

MEMORY

IS

NOT

FULL

The printer saves an incoming fax to the printer memory before it prints the fax. If the printer runs out of ink or runs
out of paper while receiving the fax, then the printer saves the fax so you can print it later. However, if the printer
memory is full, then the printer may not be able to receive more incoming faxes. An error message appears on the
display when the printer memory is full. Resolve the error to free up space in the printer memory.

M

AKE

SURE

THAT

F

AX

F

ORWARDING

IS

DISABLED

1

From the printer control panel, navigate to:

> Setup >

> Fax Setup >

> Ringing and Answering >

> Fax Forward >

2

Press the arrow buttons to scroll to Off, and then press

.

I

NCREASE

THE

RINGER

VOLUME

If you set the printer to receive faxes manually (Auto Answer Off), then increase the ringer volume.

M

AKE

SURE

THAT

YOU

HAVE

THE

CORRECT

MANUAL

ANSWER

CODE

If you set the printer to receive faxes manually (Auto Answer Off), then you need to press the correct code when a
fax comes in so that the printer can receive it.

1

From the printer control panel, navigate to:

> Setup >

> Fax Setup >

> Ringing and Answering >

> Manual Pickup Code >

2

Copy the manual answer code that appears on the display.

Note: To increase the security, you can change your manual pickup code to a number that only you know. You can
enter up to 7 characters for your code. The valid characters are the digits 0–9 and the characters # and *.

Cannot run the fax software

The printer must be connected to a telephone, DSL, VoIP, or cable service before you can configure the fax settings in
the fax software.

M

AKE

SURE

THE

PRINTER

IS

CONNECTED

TO

A

TELEPHONE

LINE

You need to connect the printer to your telephone line (through a standard wall jack, a DSL filter, a VoIP adapter, or
a cable modem) before you can open the fax software and configure the fax settings.

Troubleshooting

155