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Dell Inspiron 3700 User Manual

Page 148

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Dell Inspiron 3700 System Reference and Troubleshooting Guide

Cache disabled

due to failure

The primary cache internal to
the microprocessor has
failed.

Call Dell for technical assistance. For instructions,
see Chapter 5, “Getting Help.”

CD-ROM drive

controller

failure 1

The CD-ROM drive does not
respond to commands from
the computer.

Turn off the computer, remove the drive, and boot
the computer from a bootable diskette. Then turn
off the computer again, reinstall the drive, and
reboot the computer. (For instructions, see
“Installing an Internal Hard-Disk Drive” in
Chapter 2.) If the problem persists, try another
drive. Then run the IDE Devices tests in the Dell
Diagnostics. For instructions, see “Running the Dell
Diagnostics” in Chapter 3.

Data error

The diskette or hard-disk
drive cannot read the data.

Run the appropriate utility to check the file structure
of the diskette drive or hard-disk drive. See the
documentation that came with your operating
system.

Decreasing

available

memory

One or more memory
modules may be faulty or
improperly seated.

Reseat the memory modules and, if necessary,
replace them. For instructions, see “Installing
Memory Modules” in Chapter 2.

Disk C: failed

initialization

The hard-disk drive failed

initialization.

Run the IDE Devices tests in the Dell Diagnostics.
For instructions, see “Running the Dell
Diagnostics” in Chapter 3.

Diskette drive

0 seek failure

A cable may be loose, or the
system configuration
information may not match
the hardware configuration.

Run the Diskette tests in the Dell Diagnostics. For
instructions, see “Running the Dell Diagnostics” in
Chapter 3. If error is not corrected, have the cables
checked by an authorized service technician.

Diskette read

failure

A cable may be loose, or the
diskette may be faulty.

If the diskette-drive access indicator lights up, try a
different diskette.

Diskette

subsystem reset

failed

The diskette drive controller
may be faulty.

Run the Diskette tests in the Dell Diagnostics. For
instructions, see “Running the Dell Diagnostics” in
Chapter 3.

Diskette

write-protected

Because the diskette is
write-protected, the opera-
tion cannot be completed.

Slide the write-protect notch up.

Drive not ready

No diskette is in the diskette
drive, or no hard-disk drive is
in the media bay. The opera-
tion requires a diskette in the
drive or a hard-disk drive in
the media bay before it can
continue.

Put a diskette in the diskette drive, or push the
diskette all the way into the drive until the eject
button pops out. Or, install a hard-disk drive in the
media bay. For instructions, see the documentation
that accompanied your hard-disk drive.

(*+ 2" 4!

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NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help.