Troubleshooting the microprocessor – Dell PowerEdge SC 430 User Manual
Page 36

If the problem persists, go to the next step.
7.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
8.
Open the system. See "
9.
Remove all expansion cards installed in the system. See "
Removing an Expansion Card
" in "Installing System Options."
10.
11.
Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
12.
Run the appropriate online diagnostic test.
If the tests fail, see "
Getting Help
."
13.
For each expansion card you removed in
, perform the following steps:
a.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
b.
."
c.
Reinstall one of the expansion cards.
d.
Close the system. See "
e.
Run the appropriate diagnostic test.
If the tests fail, see "
Getting Help
."
Troubleshooting the Microprocessor
Problem
l
Error message indicates a microprocessor problem.
l
A heat sink is not installed for the processor.
Action
1.
Run the appropriate online diagnostics test. See "
Using Server Administrator Diagnostics
" in "Running the System Diagnostics."
2.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3.
Open the system. See "
4.
Ensure that the processor and heat sink assembly are properly installed. See "
Removing the Processor
" in "Installing System Options."
5.
6.
Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
If the problem persists, see "
Getting Help
."
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CAUTION:
Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the
computer and protecting against electrostatic discharge.