Troubleshooting expansion cards – Dell PowerEdge SC 430 User Manual
Page 35
l
Damaged or improperly connected hard-drive cables.
Action
1.
Run the appropriate online diagnostic test. See "
Using Server Administrator Diagnostics
" in "Running the System Diagnostics."
2.
Enter the System Setup program and verify that the system is configured correctly. See "Using the System Setup Program" in your User's Guide.
3.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
4.
Open the system. See "
5.
Ensure that the hard-drive interface cable is properly connected between the drive and the system board.
To identify system board connectors, see
Figure A
-3
.
6.
If the hard drive is the boot drive, ensure that the drive is configured and connected properly. See "
Configuring the Boot Device
" in "Installing Drives."
7.
Ensure that the power cable is properly connected to the drive.
8.
9.
Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
10.
Format and partition the hard drive. See the operating system documentation.
11.
If possible, restore the files to the drive.
If the problem persists, see "
Getting Help
."
Troubleshooting Expansion Cards
Problem
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Error message indicates a problem with an expansion card.
l
Expansion card performs incorrectly or not at all.
Action
1.
Run the appropriate online diagnostic test. See "
Using Server Administrator Diagnostics
" in "Running the System Diagnostics."
2.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3.
Open the system. See "
4.
Ensure that each expansion card is firmly seated in its connector. See "Installing an Expansion Card" in "Installing System Options."
5.
6.
Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
CAUTION:
Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the
computer and protecting against electrostatic discharge.
NOTICE:
This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back up all files on the hard drive.
NOTE:
When troubleshooting an expansion card, see the documentation for your operating system and the expansion card.
CAUTION:
Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the
computer and protecting against electrostatic discharge.