Troubleshooting expansion cards – Dell PowerEdge 1850 User Manual
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2.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3.
Open the system. See "
4.
Ensure that the controller card is firmly seated in its connector. See "
Installing an Expansion Card
" in "Installing System Components."
5.
Ensure that the appropriate cables are firmly connected to their corresponding connectors on the controller card and SCSI backplane.
6.
7.
Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
If the problem persists, see the RAID controller's documentation for more information on troubleshooting.
Troubleshooting Expansion Cards
Problem
l
Error message indicates a problem with an expansion card.
l
Expansion card performs incorrectly or not at all.
Action
1.
Run the appropriate online diagnostic test. See "
Using Server Administrator Diagnostics
" in "Running System Diagnostics."
2.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3.
Open the system. See "
4.
Ensure that each expansion card is firmly seated in its connector. See "
Installing an Expansion Card
" in "Installing System Components."
5.
6.
Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
If the problem persists, go to the next step.
7.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
8.
Open the system. See "
9.
Remove all expansion cards installed in the system. See "
Removing an Expansion Card
" in "Installing System Components."
10.
11.
Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
12.
Run the appropriate online diagnostic test.
If the tests fail, see "
Getting Help
."
13.
For each expansion card you removed in
, perform the following steps:
a.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
b.
."
c.
Reinstall one of the expansion cards. See "
Installing an Expansion Card
."
d.
Close the system. See "
NOTE:
When troubleshooting an expansion card, see the documentation for your operating system and the expansion card.
CAUTION:
Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as
authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.