Total satisfaction" return policy (u.s. only) – Dell 1600n Multifunction Mono Laser Printer User Manual
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May I transfer the limited warranty?
Limited warranties on systems may be transferred if the current owner transfers ownership of the system and
records the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may
record your transfer by going to Dell's website:
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If you are an Individual Home Consumer, go to
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If you are a Home Office, Small, Medium, Large, or Global Commercial Customer, go to
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If you are a Government, Education, or Healthcare Customer, or an Individual Home Consumer who
purchased through an Employee Purchase Program, go to
If you do not have Internet access, call your customer care representative or call 1-800-624-9897.
Total Satisfaction" Return Policy (U.S. Only)
We value our relationship with you and want to make sure that you're satisfied with your purchases. That's why we
offer a "Total Satisfaction" return policy for most products that you, the end-user customer, purchase directly from
Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or a
refund of the purchase price paid, less shipping and handling and applicable return fees as follows:
New Hardware Products and Accessories — Unless you have a separate agreement with Dell, all hardware,
accessories, peripherals, parts, and unopened software still in its sealed package, excluding the products listed
below, may be returned within twenty-one (21) days from the date on the packing slip or invoice. New
PowerEdge™ , PowerConnect ™ and PowerVault™ products may be returned within thirty (30) days from the
date on the packing slip or invoice except that new PowerEdge™ SC servers and n series products purchased from
the Small and Medium Business Sales Division may only be returned within fourteen (14) days from the date on
the packing slip or invoice. To return applications software or an operating system that has been installed by Dell,
you must return the entire computer. A different return policy applies to nondefective products purchased through
Dell's Software and Peripherals division by customers of our Small and Medium Business divisions. Those products
may be returned within twenty-one (21) days from the date on the packing slip or invoice, but a fifteen percent
(15%) return fee will be deducted from any refund or credit. The "Total Satisfaction" Return Policy and Software
and Peripherals division return policy are not available for Dell | EMC storage products, EMC-branded products,
Unisys-branded products, PowerVault™,160T tape libraries, enterprise software, non-Dell branded enterprise
products, software and/or software licenses purchased under any type of volume purchase agreement or any
non-Dell customized hardware and/or software product(s).
Reconditioned or Refurbished Dell-Branded Hardware Products and Parts — All reconditioned or refurbished
PowerEdge™ , PowerConnect™ and PowerVault™ products may be returned within thirty (30) days from the date
on the packing slip or invoice. All other reconditioned or refurbished Dell-branded hardware products and parts
may be returned within fourteen (14) days of the date on the packing slip or invoice.
How to Return — To return products, e-mail or call Dell customer service to receive a Credit Return Authorization
Number within the return policy period applicable to the product you want to return. You must obtain a Credit
Return Authorization Number in order to return the product. See "Contacting Dell" or "Getting Help" in your
for obtaining customer assistance. You must ship the products to Dell within five (5) days of the date that Dell
issues the Credit Return Authorization Number. You must also return the products to Dell in their original
packaging, in as-new condition along with any media, documentation, and all other items that were included in
the original shipment, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during
shipment.