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Corega CG-WLNCM4G User Manual

Page 63

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CG-WLNCM4G User Manual

61

A: (1) Please try cleaning the lens, and adjusting the focus ring.
(2) Please make sure the camera’s lens is not too close to the target
object. The camera may lose focus when it’s too close to the object.

Q6. Why does it take so long for the live image to move/change?
A: (1) This may happen when the network connection is busy,
especially when there are many cameras connected to the same
computer at the same time, or when many users are accessing the
same camera.
(2) Please also make sure if your computer meets the minimum
system requirement when using the camera and NC Monitor.

Q7. Why can’t I receive image from the camera in my email (or on FTP
server)?
A: (1) Please first check if your SMTP server (or FTP server) is correctly
configured.
(2) Please make sure your email account (or FTP server) is not full.

Q8. I forget the password and cannot access the camera. What can I
do?
A: If you do not remember the administrator’s password, you can
restore the default factory settings by pressing the “reset” button on
the back of the camera for a few seconds. The default user name is
“root”, and default password is left blank. Once you access the live
view page, you can go to the setup section to re-set your use name
and password again.