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tekmar 400 House Control Installation User Manual

Page 30

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© 2013

400_D - 09/13

30 of 32

Symptom

Look For...

Corrective Action

LCD display is off

Fuse holder

Control power supply has a 24 V (ac) fuse which if blown, requires
replacement.

Power to control

Use electrical meter to measure 24 V (ac) voltage on input power R and C
terminals.

No central
heating

Burner symbol on
LCD

If the burner symbol is on the LCD, there is a problem with the boiler. Ensure
the boiler aquastat manual limit is reset to the on position.

WWSD symbol on
LCD

Warm Weather Shut Down (WWSD) is an energy saving feature that prevents
central heating during the summer. Ensure the outdoor temperature reading
is accurate and replace outdoor sensor if necessary. WWSD setting can be
increased if heating is required.

Boil Calls on LCD

If there are no Boil Calls, there are no thermostats calling for heat.

DHW Call on LCD

During DHW tank heating, the central heating may not be heated.

System in AWAY

During AWAY, the thermostats operate at a lower temperature. Locate a ‘User
Switch’ and set to Normal to resume heating.

“MIN” shown
together with boiler
target or boiler
supply on LCD

Boiler is operating below the boiler minimum setting.

No DHW tank
heating

DHW Call on LCD

If a DHW call is present, the control is aware that the DHW tank requires heat.

DHW tank reading

Ensure the DHW tank temperature is accurate and replace if necessary.

Burner symbol on
LCD

If the burner symbol is on the LCD, there is a problem with the boiler. Ensure
the boiler aquastat manual limit is reset to the on position.

DHW pump symbol
on LCD

If the DHW pump symbol is on, check to ensure the DHW pump is in operation
by checking for pump vibration or voltage on the pump wiring terminals.

DHW pump in
operation

If DHW pump and boiler are operating, the system may require the boiler system
pump to operate to heat the DHW tank. Ensure the DHW Mode setting is set
correctly.

Single zone over
heating

LCD shows zone on

Thermostats have a differential of +/- 1.5°F of the temperature setting. Due to
the display rounding numbers up, heating can appear on when the temperature
is 2°F above the setting. This is normal operation.

LCD shows zone off

Ensure zone valve terminals measure 0 V (ac). Measuring 0 V (ac) indicates
mechanical zone valve may have failed in open position. Measuring 24 V (ac)
indicates control relay may have failed.

Single zone under
heating

LCD shows zone on

Ensure zone valve terminals measure 24 V (ac). Measuring 24 V (ac) indicates
mechanical zone valve may have failed in closed position. Measuring 0 V (ac)
indicates control relay may have failed.

LCD shows zone off

Check for calls

Frequently Asked Questions