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Metrohm 850 Professional IC Anion MSM-HC User Manual

Page 110

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6.1 Problems and their solutions

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850 Professional IC Anion – MSM-HC

Problem

Cause

Remedy

Eluent – Evaporation of the
organic solvent in the elu-
ent.

Check the eluent bottle attachment (see Figure
14, page 33)
.

Peak areas lower
than expected

Sample – Leak in the sam-
ple path.

Check the sample path.

Sample – Blockage in the
sample path.

Check the sample path.

Sample – Sample loop not
(completely) filled.

Prolong the sample transfer time.

Sample – Gas bubbles in
the sample.

Use the sample degasser (see Chapter 3.13,
page 44)
(if available).

Peristaltic pump –
insufficient or no
delivery rate

Peristaltic pump – contact
pressure too weak.

Correctly set contact pressure (see "Set flow
rate", page 58)
.

Peristaltic pump – filter
blocked.

Replace the filter (see Chapter 5.12.2.2, page
95)
.

Peristaltic pump – pump
tubing defective.

Replace pump tubing (see Chapter 5.12.2.1,
page 94)
.

Very noisy baseline

High pressure pump – con-
taminated pump valves.

Clean pump valves (see Chapter 5.5.2, page
73)
.

Eluent – Leak in the eluent
path.

Check the eluent path.

Eluent – Blockage in the
eluent path.

Check the eluent path.

High pressure pump –
defective piston seals.

Replace piston seals (see Chapter 5.5.2, page
73)
.

Pulsation damper not con-
nected.

Connect the pulsation damper (see Chapter
3.12, page 42)
.

Pulsation damper not con-
nected.

Connect pulsation damper (see Chapter 3.12,
page 42)
.

Background conduc-
tivity too high

MSM-HC – not connected.

Connecting the MSM-HC (see Chapter 3.16,
page 51)
.

Incorrect eluent.

Change eluent (see Chapter 5.4.2.3, page 72).