Metrohm 914 pH / Conductometer User Manual
Page 73
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6 Troubleshooting
pH Meter/Conductometer
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63
Problem
Cause
Remedy
The pH value or the tem-
perature of the measuring
solution is not stable.
■
Measure under exclusion of air.
■
Regulate the measuring solution's tempera-
ture.
Conductivity is too low
because of an unsuitable
sensor.
■
Use a suitable sensor.
Measurement takes place
in an organic solution.
■
Use a suitable sensor.
Non-Metrohm power sup-
ply unit used for charging
the battery.
■
Use only the supplied power supply unit
during measurement operation.
The measured value
is evidently wrong.
pH calibration is faulty.
■
Check/repeat calibration.
■
Check/replace the buffer.
■
Check the buffer selection in the settings.
Conductivity calibration is
faulty.
■
Check/repeat calibration.
■
Check the value for the standard.
■
Check the value for the reference tempera-
ture.
■
Check the value for temperature compen-
sation.
The temperature input is
wrong.
■
Enter the correct measuring temperature.
The wrong temperature
sensor type is selected.
■
Check the temperature sensor type (Pt1000
or NTC) and select the correct one, if nec-
essary.
The glass membrane or the
diaphragm is contami-
nated.
■
Clean the membrane or the diaphragm fol-
lowing the instructions in the correspond-
ing leaflet.
The electrolyte is overaged.
■
Replace the electrolyte.
The sensor is defective.
■
Replace the sensor.
The slope is insuffi-
cient during calibra-
tion.
The glass membrane or the
diaphragm is contami-
nated.
■
Clean the electrode following the instruc-
tions in the leaflet.