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Back cover, Rockwell automation support, Installation assistance – Rockwell Automation 2711PC-xxxx PanelView Plus Compact User Manual User Manual

Page 132: New product satisfaction return

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Publication 2711PC-UM001A-EN-P - March 2009

132

Copyright © 2009 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.

Rockwell Automation
Support

Rockwell Automation provides technical information on the Web to assist
you in using its products. At

http://support.rockwellautomation.com

, you can

find technical manuals, a knowledge base of FAQs, technical and application
notes, sample code and links to software service packs, and a MySupport
feature that you can customize to make the best use of these tools.

For an additional level of technical phone support for installation,
configuration, and troubleshooting, we offer TechConnect support programs.
For more information, contact your local distributor or Rockwell Automation
representative, or visit

http://support.rockwellautomation.com

.

Installation Assistance

If you experience a problem within the first 24 hours of installation, please
review the information that's contained in this manual. You can also contact a
special Customer Support number for initial help in getting your product up
and running.

New Product Satisfaction Return

Rockwell Automation tests all of its products to ensure that they are fully
operational when shipped from the manufacturing facility. However, if your
product is not functioning and needs to be returned, follow these
procedures.

United States

1.440.646.3434
Monday – Friday, 8am – 5pm EST

Outside United
States

Please contact your local Rockwell Automation representative for any
technical support issues.

United States

Contact your distributor. You must provide a Customer Support case
number (call the phone number above to obtain one) to your distributor
in order to complete the return process.

Outside United
States

Please contact your local Rockwell Automation representative for the
return procedure.