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Rockwell automation support, Installation assistance, New product satisfaction return – Rockwell Automation 440R-ENETR Guardmaster EtherNet/IP Network Interface - Installation Instructions User Manual

Page 20: Documentation feedback

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Power, Control and Information Solutions Headquarters
Americas: Rockwell Automation, 1201 South Second Street, Milwaukee, WI 53204-2496 USA, Tel: (1) 414.382.2000, Fax: (1) 414.382.4444

Europe/Middle East/Africa: Rockwell Automation NV, Pegasus Park, De Kleetlaan 12a, 1831 Diegem, Belgium, Tel: (32) 2 663 0600, Fax: (32) 2 663 0640

Asia Pacific: Rockwell Automation, Level 14, Core F, Cyberport 3, 100 Cyberport Road, Hong Kong, Tel: (852) 2887 4788, Fax: (852) 2508 1846

www.rockwel lautomation.com

Rockwell Automation Support

Rockwell Automation provides technical information on the Web to assist you in using its
products. At

http://www.rockwellautomation.com/support/

, you can find technical manuals,

a knowledge base of FAQs, technical and application notes, sample code and links to software
service packs, and a MySupport feature that you can customize to make the best use of these
tools.

For an additional level of technical phone support for installation, configuration and
troubleshooting, we offer TechConnect support programs. For more information, contact
your local distributor or Rockwell Automation representative, or visit

http://www.rockwellautomation.com/support/

.

Installation Assistance

If you experience a problem within the first 24 hours of installation, please review the
information provided in this manual. You can also contact a special Customer Support
number for initial help in getting your product up and running.

New Product Satisfaction Return

Rockwell Automation tests all of its products to ensure that they are fully operational when
shipped from the manufacturing facility. However, if your product is not functioning and
needs to be returned, follow these procedures.

Documentation Feedback

Please forward us your comments and suggestions using form

RA-DU002

.

United States or
Canada

1.440.646.3434

Outside United States
or Canada

Use the Worldwide Locator at

http://www.rockwellautomation.com/support/

or contact your

local Rockwell Automation representative.

United States

Contact your distributor. You must provide a Customer Support
case number (call the phone number above to obtain one) to your
distributor to complete the return process.

Outside United States

Please contact your local Rockwell Automation representative for
the return procedure.

Publication 440R-IN078A-EN-P - January 2014

Copyright © 2014 Rockwell Automation, Inc. All rights reserved.

Allen-Bradley and Rockwell Automation are trademarks of Rockwell Automation, Inc. Guardmaster is a registered trademark of
Rockwell Automation, Inc. EtherNet/IP is a trademark of ODVA.

Trademarks not belonging to Rockwell Automation are property of their respective companies.