Paper longer than 355.6 mm (14 in.) jams – Brother 4000CN User Manual
Page 143
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Paper longer than 355.6 mm (14 in.) jams
If paper longer than 355.6 mm (14 in.) jams in the printer, cut the paper as
necessary and remove the paper from the location where it is jammed using the
appropriate procedure. If the front cover is difficult to open, do not force it. Turn off
the printer immediately and contact your dealer or Brother authorized service
representative.
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