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Scanning and pc fax problems – Brother DCP 8065DN User Manual

Page 96

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Troubleshooting

84

11

Scanning and PC Fax problems

The network scanning feature does not work in Windows

®

The network PC Fax feature does not work in Windows

®

Firewall settings on your PC may be rejecting the necessary network connection. Follow the instructions
below to disable the Firewall. if you are using a Personal Firewall software, see the User’s Guide for your
software or contact the software manufacturer.

Windows

®

XP SP2 users:

1

Click the Start button, Control Panel, Network and Internet Connections and then Windows
Firewall
. Make sure that Windows Firewall on the General tab is set to On.

2

Click the Advanced tab and Settings... button of Network Connection Settings.

3

Click the Add button.

4

To add port 54925 for network scanning, enter the information below:

(1) In Description of service: Enter any description, for example, “Brother Scanner”.

(2) In Name or IP address (for example 192.168.0.12) or the computer hosting this service on

your network: Enter “Localhost”.

(3) In External Port number for this service: Enter “54925”.

(4) In Internal Port number for this service: Enter “54925”.

(5) Make sure UDP is selected.

(6) Click OK.

5

Click the Add button.

6

To add port 54926 for network PC Fax, enter the information below:

(1) In Description of service: Enter any description, for example, “Brother PC Fax”.

(2) In Name or IP address (for example 192.168.0.12) or the computer hosting this service on your

network: Enter “Localhost”.

(3) In External Port number for this service: Enter “54926”.

(4) In Internal Port number for this service: Enter “54926”.

(5) Make sure UDP is selected.

(6) Click OK.

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