Carbolite CAF DIGITAL IMAGING - Manual (Page 29)

CAF Digital Imaging
MF36-3.21
page 29
8.0 A FTER S ALES S ERVICE .
Carbolite’s service division (Carbolite Engineering Services) has a team of Service Engineers
capable of repair, calibration and preventive maintenance of furnace and oven products at our
customers’ premises throughout the world. We also sell spares by mail order. A telephone call or
fax often enables a fault to be diagnosed and the necessary spare part despatched.
Each furnace has its own record card at Carbolite. In all correspondence please quote the serial
number, model type and voltage given on the rating label of the furnace. The serial number and
model type are also given on the front of this booklet when supplied with a furnace.
To contact Carbolite Engineering Services or Carbolite see the back page of this manual.
8.1 Recommended Spares & Consumables.
Carbolite can supply individual spares, or a kit of the items most likely to be required. Ordering a
kit in advance can save time in the event of a breakdown. Each kit comprises one thermocouple,
one solid state relay, a set of elements and braids, one of each type of internal fuse, window glass
gasket, work tube gasket and door/window ‘O’ ring seal. Other spares available are:
Work tube.
Work tube ‘O’ ring seal.
Viewing window glass.
Door plug.
Rear plug.
Sample carrier.
Sample tile.
Cone mould. (Specify which cone mould is required, i.e. 12.7mm or 19.0mm high.)
All spares will be supplied with service information where applicable.
When ordering spares please quote the serial number, model type and voltage given on the rating
label of the furnace.
For further information contact our service division at the address given at the end of this
manual.