2N NetStar Assistant manual - Manual (Page 78)

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The window also includes the option. Click on it to update station states Auto refresh
automatically. The minimum auto refreshing interval is 10s. Re-activate Auto refresh
whenever you enter the menu.
Operator Management
If there is an incoming call to the operator station, a call queue will be displayed to the
left. If you are equipped with a key system telephone and HandsFree, answer the calls
using the green button next to the call queue. Click on the red handset button to reject
or hang up a call. To transfer a call, tick off the call and select any of the stations
monitored. You will be asked for confirmation in a new window and so confirm the
selection to transfer the call.
A well-arranged list of stations is displayed to the right. States are colour-coded and
include a current state note to let you know which stations are busy.
If the call queue is enabled in your PBX, the queuing calls are displayed at the operator
station. Each of the queue calls has an arrow for you to prefer the call if necessary. See