Google Search Appliance User Experience Guide - Manual (Page 26)

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Search satisfaction survey
1. What is your role?
Engineering
Finance
Human Resources
Sales
Marketing
Research
Other
2. What percent of your time is spent looking for information?
More than half my time
A quarter to half my time
30 minutes to 2 hours per day
10 minutes to 30 minutes per day
Less than 10 minutes per day
3. How often does your result show up in the top 10 (first page)?
100% of the time
80% of the time
50% of the time
20% of the time
Never
4. How often does your result show up as the first result?
100% of the time
80% of the time
50% of the time
20% of the time
Never
5. How often do you click on one of the Recommended Links (the shaded key matches at the
very top of the results)?
Whenever I see one
Sometimes
Never
6. What would you like to see improved?
Make the results come back faster
Make the results more relevant
Add more content sources
7. How is the query response time?
Excellent