beautypg.com

Overview, Types of search reports – Google Search Appliance User Experience Guide User Manual

Page 20

background image


20

Chapter 6 Using Reports to Enhance the User Experience

Overview

You can significantly improve the ROI (Return On Investment) of your search deployment by spending a
little time examining what your users are doing with the search appliance and what kind of search
experience they are having.

By examining this information, you can:

Understand the business value and criticality of your search application. It is much easier to
assign a business value and priority to search if you know how it is benefitting users.

Understand what your users are searching for and whether they are finding it effectively. Insights
that you gain will help you understand which features to use, and how to use them. Giving your
users a great search experience increases user satisfaction and therefore the overall success of
the solution.

Understand what content is important to your users.

Types of search reports

The following table lists the different types of search reports you can generate on the GSA.