Google Search Appliance User Experience Guide - Manual (Page 2)

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User Experience Guide
This paper is a guide to creating the Google Search Appliance user experience. The success of your
deployment depends not only on the breadth and depth of search, but also on how satisfying and
effective the search experience is for users. The aim of this guide is to share the many things you can do
to drive user satisfaction and increase use of the search solution.
About this document
The recommendations and information in this document were gathered through our work with a variety of
clients and environments in the field. We thank our customers and partners for sharing their experiences
and insights.
What’s covered This paper discusses tools for enhancing the search experience , such as
selecting the appropriate presentation method and enabling various different
GSA features to enhance and improve the user experience.
Primary audience First-time and experienced GSA administrators, as well as developers and
web designers tasked with creating the search user interface and experience.
IT environment Google Search Appliance.
Deployment phases Initial and ongoing configuration of the GSA user experience.
Other resources
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Creating the Search Experience contains information about using Google
Search Appliance features to create the search experience for end users.
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Learngsa.com provides educational resources for the GSA.
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GSA product documentation provides complete information about the
GSA.
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Google for Work Support Portal provides access to Google support.
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GSA help center provides a comprehensive list of resources to get help
about the GSA.