Apple Mac Pro Server (Mid 2010) - Manual (Page 94)

94 Chapter 4 Problem, Meet Solution
If you need assistance, AppleCare telephone support representatives can help you with
installing and opening applications, and basic troubleshooting. Call the support center
number nearest you (the first 90 days are complimentary). Have the purchase date and
your Mac Pro serial number ready when you call.
Note: Your 90 days of complimentary telephone support begins on the date of
purchase. Telephone fees may apply.
Apple also offers expert support for Mac OS X Lion Server. Beyond the scope of the
complimentary 90-day support, these products offer assistance with in-depth technical
issues for one full year.
AppleCare OS Support delivers consultative telephone and email support for networking
and workflow issues in Mac OS X Lion Server environments. AppleCare Help Desk
Support provides graphical user interface-level assistance with Mac OS X Server network
configuration and sever administration. AppleCare OS Support plans also include
support for command-line tools and mixed-platform integration. Choose from three
levels of AppleCare OS Support—Select, Preferred, or Alliance. For more information,
visit www.apple.com/support/products/enterprise or visit the website for your country
listed in the table.