Apple IIe Card - Manual (Page 60)

The Option Panel opens unexpectedly
- Someone may have set a new keyboard shortcut for opening the Option Panel.
Use the Additional Option Panel Key feature (in the General Controls portion
of the Option Panel) to remove or change the key.
When I try to open the Option Panel, the Apple IIe environment quits
- Instead of pressing Control-Command-Esc, which opens the Option Panel, you
may have accidentally pressed Option-Command-Esc, which causes the Apple IIe
environment to quit. You can return to the Apple IIe environment by double-
clicking the IIe Startup icon again.
I can't see any of the controls or panels
- Someone may have locked the IIe Prefs file. Use the Get Info command in the
Macintosh Finder to unlock it.
- Someone may have installed special hardware for the Apple IIe Card to
prevent tampering with the Option Panel. See an authorized Apple dealer to
have it removed.
Problems with the Modem
My Apple IIe program won't recognize my modem
- Make sure the modem is connected correctly to its power source and that the
modem is turned on.
- Make sure the modem cable is connected to the correct port. The modem can
be connected to either the modem or printer port, but make sure the panel for
that port's Serial Card is set to Modem in the Option Panel.
- Make sure the Serial Card assigned to the port you are using is installed
in an active slot -- usually slot 1 for the Printer Port Super Serial Card,
slot 2 for the Modem Port Super Serial Card.
- Make sure the AppleTalk option is turned off in the Macintosh Chooser if
the modem is connected to the computer's printer port.
- Make sure the program's communication options are consistent with the slot
settings in the Option Panel. (See the manual that came with the
telecommunication program you want to run.)
My modem doesn't work properly
- Go to the modem Serial Card panel or the printer Serial Card panel in the
Option Panel -- depending on which port your modem is attached to -- and turn
on the Interrupts feature in the Port Characteristics portion of the panel.
My modem doesn't work properly at speeds greater than 1200 baud
- Select Monochrome in the General Controls portion of the Option Panel.
Problems with Printing
I can't print a document